FAQ

1. What shipping methods do you offer? We offer reliable shipping across the USA and Canada. All orders are processed within 1-7 business days and shipped to your preferred address.

2. Is shipping free? Yes! We are proud to offer FREE shipping on all orders within the United States and Canada.

3. How long will it take to get my order? Our processing time is 1-7 business days. Once your order has shipped, the estimated delivery time is 7-15 business days. You will receive a tracking number as soon as your order is on its way.

4. Where is Erascapsnews located? We are based in Canada. Our official mailing address is: 3 St E, Arrowwood, AB T0L 0B0, Canada.

5. What is your return policy? We want you to be happy with your purchase. You can return eligible items within 30 days of receipt. Please ensure the items are unused and in their original packaging. For more details, check our [Return & Refund Policy] link.

6. How can I track my order? Once your order ships, we will send an email to the address you provided at checkout. This email will contain your tracking number, which you can use to monitor your package.

7. Can I change or cancel my order? We process orders quickly to ensure fast delivery. If you need to make changes, please contact us at howard.alan@outlook.com as soon as possible. We will do our best to assist you if your order has not yet been processed.

8. How do I contact customer support? We are here to help! You can reach us via:

• Email: howard.alan@outlook.com

• Phone: +1 800-387-5644

• Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST.